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Tell me what you're trying to achieve.

You don't need to know which service you need. Give me the room, the system, the problem or the idea and we can start there.

THTE · REMOTE TROUBLESHOOTING

Let me see the problem.

Sometimes the easiest way to solve a home theatre problem is to show someone who understands the equipment. With your phone camera, you can show me exactly what is happening.

$50First 20 minutes
$50Each additional 15 minutes

Additional time is only charged with your agreement. We can use a phone video call, and, when appropriate, TeamViewer, AnyDesk, Splashtop or Microsoft Quick Assist for remote computer access.

Tell me what you need help with

This form sends a request for assistance; it does not take payment or confirm an appointment. Online payment and automatic appointment scheduling are being prepared.

Before your session

You can also mention equipment labels or photographs in your message. Please don't send passwords or permanent remote-access credentials. Remote access, if required, is arranged with your permission during the session.

Your appointment and payment will be arranged separately until online booking is available.